Tuesday, June 28, 2011

Finally!

Postal workers are back to work, things are going back to normal. All orders that were on hold are packed and ready to go! Yeah!

Also, reprints for the 2800, 2919 and 2908 should be available very shortly. We were supposed to wait until the new collection to reprint them, but decided to go ahead and reprint earlier because of the high demand for these designs. I will let you know when they arrive to our warehouse.

Wednesday, June 15, 2011

Canada Post Shuts Down Urban Operations Nationwide

It's now official, no mail is moving in Canada! All orders shipped via Lettermail (1-3 patterns) or Small Packet Air (4+ patterns shipped outside North America) are on hold until the conflict resolves. All 4+ pattern orders shipped to the US and 8+ patterns shipped outside North America are still being shipped via UPS.

Let's hope it won't last too long!

NOTE: If your order is already on its way, please be patient. If your order is currently on hold and you wish to cancel it to order from a local retailer (all retailers outside Canada receive their orders via UPS), please let us know.

Thursday, June 9, 2011

Update on the Postal Strike

Since the postal worker union voted for rotating strikes affecting only one region every day, we have been able to ship orders that were on hold. Even though mail is still processed, Canada Post implemented cost-reducing measures because of the drop in mail volume that could add a few days to normal delivery times.

To make sure people get their patterns asap, we ship via UPS whenever it's possible. For more information on the postal strike, please visit InfoPost